Employment

General terms and conditions

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General IT terms & conditions

Summary

These IT General Terms and Conditions can be used to contract with your Clients if you run an IT company, selling hardware and software services. It sets out the rights and obligations, ensuring that the boundaries are set on the services that you will be performing, and protects you, the IT company, in the event of unforeseen problems.

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Why do I need IT General Terms and Conditions

IT General Terms and Conditions sets out the terms of your relationship with your Client, including the terms of payment. It also protects you in case things do go wrong, and limits the amount that a Client may be able to claim from you.

What type of business should use IT General Terms and Conditions?

If your business provides IT hardware and software support services to clients, eg. Sale and installation of computers and related equipment, sale and installation of software, trouble-shooting etc, then you can use this agreement to contract with your Clients.

What do the IT General Terms and Conditions say?
The Agreement consists of:

Description of goods and services
Payment terms
Ownership of goods
Limited warranty
Limitation of liability

What do the IT General Terms and Conditions look like?

The agreement can be printed onto one A4 page.

What do you need to do to use the IT General Terms and Conditions?

Read the document to ensure that it suits your requirements. Make changes as required.
Incorporate the agreement into your processes, such as include it with your quotations.

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